Privacy Policy

At DRD Kitchen, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you consent to the practices described below.

Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Billing information (for paid orders)

b. Non-Personal Information

  • Browser type and version

  • Device and operating system

  • IP address

  • Pages visited and time spent

  • Cookies and usage data`

How We Use Your Information

We use your information for purposes such as:

  • Processing and fulfilling food orders

  • Providing home delivery and event catering services

  • Sending order updates and delivery notifications

  • Improving our website, services, and user experience

  • Responding to customer inquiries or feedback

  • Marketing communications (only if you opt in)

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Delivery partners for fulfilling your order

  • Payment processors for secure transactions

  • Legal authorities if required by law or legal process

All third-party partners are obligated to protect your information and use it only for service-related purposes.

Data Protection & Security

We implement a range of security measures, both digital and physical, to ensure your information is safe. This includes:

  • SSL encryption on our website

  • Secure servers and firewall protection

  • Restricted internal access to personal data

  • Regular monitoring for vulnerabilities

However, no method of data transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These help us:

  • Keep you logged in

  • Remember your cart

  • Analyze site traffic and performance

You may disable cookies via your browser settings, though this may affect some website functionality.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for certain uses

  • Opt out of marketing communications

To exercise any of these rights, contact us.

Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways or social media). We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have done so in error, please contact us for removal.

Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page. Continued use of the site after changes means you accept those changes.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us.

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